PhygiSurvey
Use hand gesture to increase your customer feedback base
with a fun & easy survey kiosk.
From “old world” Kiosk solutions that requires people to touch surfaces or keyboard to contactless full-body immersive experiences.
- ETouchless Feedback Kiosks based on AI powered Gesture Recognition
- E Increase your feedback base to improve customer experience & reputation
- EWire/WiFi/4G enabled Kiosks
- ECOVID Free solution : Spread feedbacks, not virus
Features
Questionnaires
Operational checklist
Maintenance task validation
Live Reports
Create customise & deploy unlimited surveys
- Design unlimited questionnaire based on Single or multi-question feedback
- Create questionnaires, onboard & manage devices and deploy questionnaires based on an IOS/Android AdminApp
Set alert rules to trigger operational process to tackle issue
- Add time to actions in a checklist
- Trigger Live alerts to employees after negative feedbacks
- Trigger Live monitoring alerts (memory, storage issues, lost connection, lost power … )
- Integrate with third party systems ( Service Now, Pegasystems, Salesforce … ) using APIs
Facilitate team management with QR code validation scanning
- Once the action from the checklist is completed, the operator scans the location tag to validate resolved issue
- Get a real time report of operational teams actions
Access live reports in real time
- Report by user, device, by location
- Create and access to real-time dashboards and customized reports
- Follow customer satisfaction trends over time
- Compare data by locations and teams
- Monitor Service Level Compliance
We all know that inclusivity in surveys is key to compile maximum feedbacks
Our developers take care to expand Phygisurvey features in an inclusive & non-bias approach.
Voice option
How to start?
Rapid onboarding
Get started in hours
Expand in minutes
Click here to book a demo with one of our PhygiExperts!
Phygisurvey: your data is kept as in a safe
Robust data model
build to scale (supports multi-region, multi-country, multi-location hierarchy)
100% control on Devices
with comprehensive admin features
Data Privacy
- EA1 grade enterprise data application security
- EGDPR compliant
- EEncryptions / hashing
Where to find us
- All
- Airports
- Hospitality
- Hospitals
- Restaurants
- Restroom
- Retails
Identify ways in which you can ensure the customers are satisfied in the stores
Identify ways in which you can ensure the customers are satisfied when eating at the restaurants
Find out how efficient and friendly your TSA security checkpoint service is
Getting feedback within airport bathroom to make sure it is clean at all times is very important. Monitor the cleanliness of rest rooms at the airport to take necessary steps and follow the highest standards of cleanliness for passengers
Measure the ease and comfort level of the check-in service
Contactless Fast triage & Covid questionnaire
Get started.
Let a Phygiexpert show you how to increase feedbacks rate with a contactless & interactive solution to improve your customer service.